Alternatively, you can contact us directly. If you’re an existing subscriber, please try to include your 8-digit subscriber number on any correspondence or have it ready when you call. If you have placed an order with us, please try to include your order number on any correspondence or have it to hand when you call.
UK Customer Service
To contact customer care please email help@magazinesdirect.com or telephone +44(0)330 333 1113.
Lines are open Monday- Friday, 9am-5pm, UK time.
We can continue to provide 24/7 support online if you visit www.mymagazine.co.uk, where you can renew your subscription, update your address or check the expected delivery date for your next issue.
US Customer Service
A selection of our magazines are published and operated in the US. If your query relates to Bass Player, Guitar Player, Guitar World, MacLife, Maximum PC or PC Gamer US, please contact us using the details below:
Bass Player: 1-800-234-1831
Guitar Player: 1-800-289-9839
Guitar World: 1-800-456-6441
Mac|Life: 1-844-779-2822
Maximum PC: 1-844-779-2822
PC Gamer US: 1-844-779-2822
Call us toll-free from 8am to 7pm (Mon-Fri, EDT) and 10am to 2pm (Sat, EDT)
We'll refund the difference if you find it cheaper elsewhere
Transfer your subscription or get a refund on the remaining amount
All postage & delivery costs are included. Digital magazines are inclusive of VAT
